The QuickBooks error 15107 usually occurs when you try to download the Payroll tax table updates or update your QBDT app. It is one of the most common 15XXX series errors and can cause QB users major inconveniences.
It is usually caused by incorrectly mapped drives, but can also occur due to Firewall blocking your QBDT workstation. We know how troublesome this issue can be, as it can make your work progress come to a halt.
Therefore, it’s important to fix this error in a timely fashion. Although you need to learn what causes this error before troubleshooting it, let’s discuss the same in the next section.
Having troubles getting rid of QuickBooks error 15107? Contact our QB experts today at +1(855)-738–0359, who are here to guide you with every step.
Things That Can Give Way to Error 15107 in QB
It’s important to recognize the key factors of any error so that you know what to look for while troubleshooting it.
Listed below are some of the reasons you might see error 15107 in QuickBooks:
- Your shared download drive is mapped incorrectly
- Windows Firewall might be blocking your QBDT app
- Some of the Payroll files might be damaged or missing
- Your QB digital signature might be invalid or expired
- The QuickBooks Desktop app may not be properly installed
- You’re not updating QB with admin rights
- Faulty web browser configuration
We can comfortably move ahead to troubleshoot it, now that we understand what causes the error.
What Experts Recommend to Fix QuickBooks Error 15107
To fix this cumbersome error, we have listed a few methods below. Go through them and carry out the steps as instructed.
Update Your QBDT App as an Admin
You should always update QB payroll with admin privileges so that you don’t face any errors.
Follow the steps given below for the same:
- Right-click on the QBDT icon
- Select Run as administrator
- You can be prompted to allow the app to make changes
- Select Yes
- Update your QB app and payroll again
If this doesn’t fix your issue, check out the next method.
Use the Quick Fix My Program Tool
You can use the Quick Fix My Program Tool from the QuickBooks Tool Hub to get rid of any issues with your QB workstation.
To do so, glance over the following steps:
- Open the QB Tool Hub
- Now, browse to the Program Problems tab
- Select the green button for Quick Fix My Program
- Wait for the tool to stop working
- Once done, open your QBDT app again
- Finally, download the latest updates
If you face the same problem, move on to the following solutions:
Use the QB Install Diagnostic Tool
If Quick Fix My Program didn’t work for you, then it’s likely due to installation issues.
To fix them, follow these steps:
- Open your QBTH app
- Navigate to the Installation Issues tab
- Now, press QuickBooks Install Diagnostic Tool
- Wait for the scan to end
- Finally, try downloading the updates again
Still facing the problem? It can be due to an invalid digital signature certificate. Let’s fix that in the next method.
Fix the Digital Signature Certificate of Your QB Workstation
You can install a digital signature certificate with the steps given below:
- Open your Local Disk C drive
- Now, browse to Program Files\Intuit\QuickBooks
- Then, look for the QBW32.exe file
- Right-click the file and press Properties
- Choose Digital Signature
- Now you need to make sure that Intuit is marked on the signature list
- Click on Details
- In the Digital Signature Details window, tap View Certificate
- Select Install Certificate and choose Continue
- After installation ends, press Finish
- Restart your PC
- Install the QB updates again
This would definitely fix the QuickBooks error 15107.
Conclusion
In this blog, we discussed the QuickBooks error 15107 and gave you a list of the factors that can be behind this issue. Additionally, we gave you a step-by-step guide which you can follow and fix these issues yourself. If you’re unable to solve this issue on your own, contact our QB experts today at +1(855)-738–0359!
Frequently Asked Questions About QuickBooks Error 15107
What is QuickBooks Error 15107?
- QuickBooks Error 15107 usually occurs when the payroll update fails or the software cannot complete an update due to broken or incomplete files.
Why am I getting QuickBooks Error 15107 during a payroll update?
- You may see this error if the payroll update process is interrupted, your internet connection is unstable, or QuickBooks files are damaged or incomplete.
Can a corrupted QuickBooks installation cause Error 15107?
- Yes, if QuickBooks files are corrupted or the installation is incomplete, it can block the update process and result in Error 15107 appearing repeatedly.
Does this error stop QuickBooks from running?
- QuickBooks may still open, but the error will prevent payroll functions from working correctly until the underlying cause is resolved completely.
Is my payroll subscription responsible for Error 15107?
- Yes, if your payroll subscription has expired or is not properly verified, the update may fail, causing Error 15107 to show up on your screen.
How do I fix QuickBooks Error 15107?
- To resolve the error, reboot your system, run QuickBooks as an administrator, reset the update process, and ensure your payroll subscription is active.
Can Windows firewall settings cause this error in QuickBooks?
- Improper firewall or security settings may block QuickBooks from connecting to servers during an update, leading to Error 15107 during the process.
Does Internet Explorer affect QuickBooks updates?
- Yes, QuickBooks depends on Internet Explorer for certain connections. If IE is outdated or misconfigured, it can trigger update errors like 15107.
Will repairing QuickBooks fix Error 15107 permanently?
- Repairing QuickBooks can help if the problem is due to corrupted application files. It’s one of the most effective solutions to clear the error.
Can I use QuickBooks File Doctor for Error 15107?
- QuickBooks File Doctor primarily fixes data file and network issues, but it may help identify if file corruption is contributing to the update failure.
What happens if I ignore QuickBooks Error 15107?
- Ignoring the error may block access to payroll features, tax tables, and updates, which can impact your business operations and compliance responsibilities.
Should I reinstall QuickBooks to fix Error 15107?
- If basic troubleshooting fails, a clean install using the QuickBooks Clean Install Tool can help remove damaged components and fix the error completely.
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