With a 4-star rating from over 10,000 reviews on platforms like Trustpilot and mixed feedback on Amazon, the Derila Pillow has sparked varied reactions. Positive reviews highlight its comfort and support, particularly for neck pain relief. One customer shared, “After two weeks, my neck pain is so much better,” while another noted, “My husband’s snoring reduced, and I sleep through the night now.” Some users with sleep apnea report better sleep, with one saying, “It’s been a revelation to wake up refreshed.” Others praise its firmness for side and back sleepers, with comments like, “It keeps my neck in a neutral position, no more morning stiffness.”
However, negative reviews raise valid concerns. Many customers find the pillow too small or thin, with one stating, “It’s not thick enough to support my neck properly.” Others describe it as “hard as a rock” or “lumpy,” causing discomfort or even neck pain. Several users were disappointed by its size, expecting a larger “king” or “queen” pillow but receiving a standard-sized one that doesn’t fill a typical pillowcase. Quality issues, like loose threads or a strong off-gassing smell, were also noted, though the smell typically fades after a few days. Derila Ergo Reviews
A significant point of contention is Derila’s online practices. Some Amazon buyers reported unexpected charges or additional items added to their orders without consent, leading to accusations of “scammy” tactics. One user was charged for six pillows instead of one, with return shipping to Lithuania deemed costly and impractical. These issues, linked to the Lithuania-based company UAB Ausica, suggest caution when ordering.
