3 Solutions to Fix QuickBooks Payroll Update Not Working Error

The payroll update failure is demonstrated by the QuickBooks payroll update not working issue. Following an update, the payroll installs the files it has downloaded from the internet. 

“You’ve retrieved the latest payroll update and validated your Payroll Subscription” is the error message that shows up on your screen after installation. We highly advise you to use the internet.

However, an error message stating that “Payroll has not updated for 35 days, hence some features have been temporarily disabled” again shows up on your screen when you attempt to access payroll capabilities. 

You cannot generate payroll tax forms in QuickBooks, and the program will not compute taxes on a paycheck. To get rid of this error, you need to continue reading this blog. 

Key Factors Leading to the QuickBooks Payroll Not Working Error

Since the error message reads payroll connection error, the connectivity problem is the primary cause of this QuickBooks Online Payroll not working error. 

Payroll is not functioning for the following additional reasons:

• The payroll not working error is caused by an incorrect security certificate in your QuickBooks application
• You are using multi-user mode while transmitting the payroll data
• Additionally, the network problem may limit the QB’s ability to connect to the server. You may also encounter the QB Payroll not functioning problem message as a result of this
• An unreliable internet connection may potentially be the cause
• Internet Explorer and firewall settings 

Note:- QuickBooks Rebuild Error 213 appears when duplicate list entries exist in the company file; removing duplicates ensures clean data and smooth rebuilding.

Resolutions to Eliminate the QuickBooks Payroll Update Not Working Error from Your System

Here are the expert-tested solutions that will help you fix the QB payroll update not working error. Go through it once. 

Solution 1: Check your payroll subscription

• Close all of the business files you are working on, then restart your computer
• Go to the Employees tab in QuickBooks, select My Payroll Service, and then select Manage Service Key
• Make sure that the Service Name and Status details are accurate and show Active
• If you type the service key incorrectly, hit the Edit option and enter it again
• Click Next, then click Finish after removing the checkbox from the Open Payroll Setup box

Solution 2: Run Payroll usage data to Intuit 

• Launch QuickBooks, select My Payroll Service under the Employees page, then click Send Usage Data to send payroll usage data to Intuit
• If the Send Usage Data option is not visible, select Send Payroll Data after returning to the Employees tab
• Click the Send Payroll Data button
• When prompted, enter the payroll service PIN and click Send All in the Send/Receive Payroll Data box
• The payroll updates won’t stop installing if you can transmit the payroll data at this point

Solution 3: Modify the CPS folder on the system 

• You can access Windows File Explorer by pressing the Windows + E keys. Choose Local Disk C, then select This PC. Then, open the Program Files (x86) folder
• Update payroll by renaming the CPS folder
• To access the Payroll folder, first open the QuickBooks folder, then Components
• Click the blank space in the window to save the changes after right-clicking the CPS folder, choosing Rename, and adding OLD to the end of the folder name
• The system’s most recent payroll changes are now available for installation. Payroll not calculating taxes can be fixed right away if you continue to see this issue

Conclusion

QuickBooks payroll update not working errors can be resolved by using the above-discussed solutions; however, if you are unable to fix this up, dial +1(855)-738–0359, consult our experts, they are available to help you 24/7. 

QuickBooks Payroll Update Not Working — FAQ

What does it mean when a QuickBooks payroll update is not working?

• It means QuickBooks cannot download or install the latest payroll tax tables or service files, preventing accurate payroll processing and timely tax updates.

Why does QuickBooks payroll fail to update?

• Payroll updates can fail due to incorrect payroll service keys, damaged update files, outdated QuickBooks versions, firewall or antivirus interference, or corrupted company files.

How can I check if my payroll subscription is active?

• Open QuickBooks, navigate to the Employees menu, select My Payroll Service, and verify the service status and service key to ensure the subscription is active and valid.

Will running QuickBooks as an administrator fix payroll update issues?

• Yes, running QuickBooks with administrative privileges allows it to access necessary system files, which often resolves permission-related problems during payroll updates.

Can firewall or antivirus settings block payroll updates?

• Yes, strict security settings can prevent QuickBooks from connecting to payroll servers. Configuring firewall rules or adding QuickBooks as a trusted application often resolves the issue.

Does internet connectivity affect payroll updates?

• Absolutely. Slow, unstable, or interrupted internet connections can prevent QuickBooks from reaching payroll servers, causing update failures.

Can damaged company files cause payroll updates to fail?

• Yes, corrupted company files may block payroll updates. Running Verify Data and Rebuild Data utilities can repair files and allow payroll updates to proceed.

What if I see PSxxx or 120xx errors during payroll updates?

• These error codes indicate issues such as entitlement verification, connectivity problems, or corrupted update files. Following error-specific troubleshooting steps usually resolves them.

Is repairing or reinstalling QuickBooks necessary for payroll update errors?

• Repairing QuickBooks should be tried first to fix damaged program files. Reinstallation is recommended only if repair utilities fail to resolve the problem.

How do stuck or unprocessed paychecks affect payroll updates?

• Unprocessed or stuck paychecks can block payroll updates. Identifying and clearing these paychecks allows QuickBooks to complete the updates successfully.

Does updating QuickBooks help resolve payroll update issues?

• Yes, keeping QuickBooks updated ensures compatibility with payroll servers and fixes bugs that may prevent successful payroll updates.

What preventive measures help avoid payroll update failures?

• Maintain updated QuickBooks versions, verify company file integrity, ensure firewall and antivirus compatibility, and confirm internet stability to prevent payroll update errors.

Explore more:- QuickBooks Error 179 occurs when login issues or corrupted data block bank connection access; repairing file integrity restores proper online banking functionality.