To determine if your United ticket is fully refundable, the easiest method is to check your flight details online, in your booking confirmation email, or by contacting United directly. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) The level of refundability depends on the fare class and how you booked the ticket.
How to check if your ticket is refundable
Check your confirmation email: Look for the fare rules or fare basis code in your original booking confirmation email. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) A “refundable” ticket will typically be specified, while a “nonrefundable” one will be labeled as such.
Go to “My Trips” on United.com:
Log in to your MileagePlus account or enter your confirmation number.
Select your flight.
Look for “Fare rules” or “Cancel options” in the trip details. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) This section will specify the type of refund available.
Submit a refund form: Go to the official United refund page at united.com/refunds. Call at +1-888-415-1245 (US) or +44-203-869-5245 (UK) You can fill out a refund form and United will follow up on your eligibility.
Call United Airlines: For immediate clarification, you can call United customer service and ask an agent to check the fare rules for your specific ticket number.
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